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What should I do if the customer requests a child seat?
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What should I do if the customer needs an additional stop?
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How can I get more bookings?
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What do we do if a driver has met a customer and there are more passengers/luggage than expected?
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What do we do if the waiting time has elapsed?
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What is the pick-up process?
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What if a payment is needed after the booking has been completed?
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What if the customer leaves something in the taxi?
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How can I avoid a penalty being applied?