I’m having trouble changing my booking online. What should I do?

If you’re due to be picked up in the next 24 hours: 

Please call us, as it may be too close to your pick-up time to make a change. We may be able to update your booking, but can’t guarantee this at short notice.

If you’re due to be picked up in the next 2 days or more:

It may be easier to cancel and make your booking again. Cancellation before 24 hours prior pick-up time is free.